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A study on the infl uence of consumer trust on purchase intention of cross-border e-commerce platform based on perceived risk

Wei Liu, Khatibi Ali, Jacqueline Tham

Abstract


With the continuous development of network technology, it has brought tremendous changes to people’s production and life
style, and provided people with high quality service. At the same time, people’s way of shopping has gradually changed, the e-commerce
platform has gradually become the main shopping channel for people. With the increasingly vigorous development of e-commerce platforms,
the competition among e-commerce consumption platforms is also becoming inc reasingly fi erce, and the important role of the relationship
between consumer trust and purchase intention is gradually highlighted.

Keywords


perceived risk; Cross-border e-commerce platform; Consumer trust; Willingness to buy

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References


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on perceived risk [J]. Modern Commerce Industry, 201,42(08):71-72.

[3] Jiang Li,Yushi Jiang, Fan Chaoran et al. The impact of cross-border e-commerce platform perception on consumers’ purchase intention: a study based on

UTAUT model [J]. Journal of Southwest Jiaotong University (Social Science Edition),20,21(04):135-143.

[4] Jie Wang. Study on the impact of Chinese cross-border e-commerce platforms on Vietnamese consumers’ purchase intention [D]. Guangxi University for

Nationalities,2020.

[5] Tianshui Zhao. The impact of consumer trust on purchase intention of cross-border e-commerce platform based on perceived risk [D]. Donghua

University,




DOI: http://dx.doi.org/10.18686/modern-management-forum.v7i12.11868

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