Problems and Solutions of Balanced Scorecard in Small and Medium Sized Enterprises
Abstract
The balanced scorecard is a new dynamic performance management system which is different from the traditional performance evaluation system. It effectively transforms the enterprise’s strategy into four operational dimensions: finance, customer, internal business process, learning and growth. This paper introduces the balanced scorecard and discusses the problems existing in the application of the balanced scorecard in small and medium-sized enterprises. It summarizes the solutions accordingly.
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DOI: http://dx.doi.org/10.18686/mmf.v4i3.2404
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