The Dilemma of Consumer's Rights Protection in Internet Platform--Taking the Event of Notability Changing Service Content as the Entry Point

Abstract

In fact in life will find that with the development of information and science and technology, the wide use of electronic applications, the Internet platform usually require a consumer after the agreement to be able to use certain functions, and the agreements are in the form of format terms, also is the Internet's ping worked out in advance, on the basis of this, how to safeguard their legitimate rights and interests of consumers, In this case, Notability unilaterally changed from buyout system to subscription system, ignoring the services previously purchased by old users. This behavior is undoubtedly closely related to the rights and interests of consumers. In this case, can consumers protect their rights and interests?