• Login
  • Register
  • Search

Analysis of HCA Healthcare’s Strategic and Operational Decision-Making

Rongchun  Li

Abstract


The importance of strategic and operational decisions for business development is of increasing interest to companies. In this paper, HCA Healthcare, a private healthcare organisation in the United States, is selected to analyse its strategic decisions. Firstly, valid industry data is found and the company's external environment is analysed at the macro and micro levels using the Porter's five forces model and the PESTEL model respectively, and the two models are discussed and compared. Secondly, review market characteristics, analyse the company's strategy and business model, analyse the strengths and weaknesses of the company's strategy using the SWOT model, and propose targeted solutions. Thirdly, analyse and compare the operational strategy models and analyse the suitability of existing operational strategies for the current market. Fourthly, define HCA Healthcare's operational strategy, assess the alignment of the operational strategy with the company's strategy, and analyse the problems with the operational strategy and explore solutions.


Keywords


Analysis of Strategic, Operational Decision-Making, Market Assessment

Full Text:

PDF

Included Database


References


Alex, H. 2012. Operations management. 3rd ed. Basingstoke and New York: Palgrave Macmillan.

Beard, D. W. and Dess, G. G. 1981. Corporate-Level Strategy, Business-Level Strategy, and Firm Performance. The Academy of Management Journal, 24(4), pp. 663–688.

Baum, J. R. and Wally, S. 2003. Strategic Decision Speed and Firm Performance. Strategic Management Journal, 24(11), pp. 1107–1129.

Bharadwaj, A. et al. 2013. Digital Business Strategy: Toward a Next Generation of Insights. MIS Quarterly, 37(2), pp. 471–482.

Doyle, Y. and Bull, A. 2000. Role Of Private Sector In United Kingdom Healthcare System. BMJ: British Medical Journal, 321(7260), pp. 563–565.

Espino-Rodríguez, T. F. and Gil-Padilla, A. M. 2015. The structural and infrastructural decisions of operations management in the hotel sector and their impact on organizational performance. Tourism and Hospitality Research, 15(1), pp. 3–18.

Wijnhoven F. 2003. Operational Knowledge Management: Identification of Knowledge Objects, Operation Methods, and Goals and Means for the Support Function. The Journal of the Operational Research Society, 54(2), pp. 194–203.

Gunasekaran, A. and Irani, Z. 2014. Editorial: Sustainable Operations Management: design, modelling and analysis. The Journal of the Operational Research Society, 65(6), pp. 801–805.

Hibbets, A. R. et al. 2003. The Competitive Environment And Strategy Of Target Costing Implementers: Evidence From The Field. Journal of Managerial Issues, 15(1), pp. 65–81.

Hill and Terry. 2018. Operations strategy: design, implementation and delivery. London: Palgrave.

Jack, C. 2021. Healthcare and Social Assistance in the US. Available at: https://www.ibisworld.com/united-states/market-research-reports/healthcare-social-assistance-industry/ [Accessed:16 May 2022].

Liu, C. H. and Wang, C. C. 2007. To Identify a Firm's Role with a Generalized Volume-variety Matrix and a Brand-market Matrix in the Globalization Context. Journal of Marketing Science, 3(2), pp. 161-195.

Michael E. Porter 1980. In: Johnson and Scholes et al. Competitive Strategy: Techniques for Analysing Industries and Competitors. The Free Press.

Nilsson, M. and Dalkmann, H. 2001. Decision Making and Strategic Environmental Assessment. Journal of Environmental Assessment Policy and Management, 3(3), pp. 305–327.

Ormanidhi, O. and Stringa, O. 2008. Porter’s Model of Generic Competitive Strategies: An Insightful And Convenient Approach To Firms’ Analysis. Business Economics, 43(3), pp. 55–64.

Schuler, R. S. and Jackson, S. E. 1987. Linking Competitive Strategies with Human Resource Management Practices. The Academy of Management Executive (1987-1989), 1(3), pp. 207–219.

Weiszegger, W. 2020. Management Strategy, Policy, and Compliance. In Implementing the UN Management Reform: Progress and Implications for Peace Operations pp. 8–12. International Peace Institute.

Xu, N. et al. 2019. A Fund Management Method for Ocean Shipping Companies Based on Cost Control Theory. Journal of Coastal Research, pp. 30–33.




DOI: http://dx.doi.org/10.18686/mmf.v6i6.6064

Refbacks