Global HRM Remuneration and Performance Management: Case of KFC China
Abstract
In the field of global human resource management, both remuneration and performance management play vital roles. Within an international context, remuneration plans should be managed effectively as they are a powerful motivation method. This study surveys one of the biggest fast food companies, Kentucky Fried Chicken Corporation (KFC Corporation), in China from a human resource management (HRM) perspective. It will examine KFC’s implementation of programs related to performance and compensation. Moreover, this paper considers solutions that address inherent weaknesses in the company.
Keywords
Full Text:
PDFReferences
Bell D, Shelman M. (2011). KFC’s radical approach to China. Harvard Business Review. Retrieved from: https://hbr.org/2011/11/ kfcs-radical-approach-to-china.
Dessler, G. (2001) A Framework for Human Resource Management, 2nd edn Prentice-Hall: Upper Saddle River, NJ.
Drewery H.(2011)West Meets East: KFC and Its Success in China. Armstrong Undergraduate Journal of History 1, no.2,pp211-214.
Edwards, T and Rees, C. (2016). International Human Resource Management: Globalization, National Systems and Multinational Companies, 3/E*, Pearson Education.
Lee, S., Yu, Z. (2015). KFC development in Chinese market -Based on the social responsibility and ethics. Journal of international business and management. Vol. 10, No 3. pp,142-146.
Herkenhoff, L. (2009).A socially intelligent approach to global remuneration. World journal of management. Vol.1,No.1.pp.119-140.
Hom, P. W., DeNisi, A. S., Kinicki, A. J., & Bannister, B. D. (1982). Effectiveness of performance feedback from behaviorally anchored rating scales. Journal of Applied Psychology, 67(5), pp.568–576.
Statista. (2020). Brand value of KFC worldwide from 2010 to 2019. Retrieved from: https://www.statista.com/statistics/1033385/ kfc-brand-value-worldwide/.
Saqib, S., Abrar, M., Muhammad, H., Bashir, M., Baig, S. (2015). Impact of Tangible and Intangible Rewards on Organizational Commitment: Evidence from the Textile Sector of Pakistan. American journal of industrial and business management. Vol.5(3). pp.6-24.
Shi, Y., Yang, W. (2019). Employee satisfaction survey of fast food industry- A case of KFC China. Journal of Marketing and Management Review. Vol.5. pp23-26.
Witkowski, T., Mau, Y., Zheng, D. (2003).Cross-cultural influences on brand identity impressions: KFC in China and the United States. Asia Pacific Journal of Marketing and Logistics. Vol.15(2).pp. 71-74.
Yu, C., Zhang, T. (2009). American Fast Food in Chinese Market: A Cross-Culture Perspective: The Case of KFC and McDonald's.
Journal of Economics and Business Administration. Vol.11(2).pp.63.
Yum! Brand. (2016). Yum! Brand 2016 Annual report. Retrieved from: http://www.annualreports.com/HostedData/AnnualReport Archive/y/NYSE_YUM_2016.pdf.
DOI: http://dx.doi.org/10.18686/mmf.v6i5.6757
Refbacks
- There are currently no refbacks.
