The Effect of Employees' Adaptation to Change, Competitive Intelligence and Organisational Resilience on Organisational Agility in the Hotel Industry in China During Covid-19

Abstract

With the rapid development of China's tourism, and catering industry and the increasing competition among hotels, hotels are facing more and more human resource management challenges. Improving employees' work responsibility and initiative is the primary issue that hotel human resource management needs to consider. This study intends to investigate the influence of the adaptability of Chinese hotel employees on social expectations and employees' ability to adapt to changes during Covid-19. Numerous empirical studies at home and abroad have shown that through employee adaptability, employees are able to deepen their perceptions of their work and improve their work initiative, and therefore will increase their work engagement. Employee organizational agility refers to the ability of employees to perform the tasks assigned to them in their jobs. Unlike employee organizational agility, role profile refers to behaviors that are outside of job responsibilities and that are beneficial to the company or department. In this study, 311 valid data were obtained from employees of several Chinese hotels during Covid-19 using the questionnaire method in an online manner. The sample data were processed and analyzed using SPSS software.