Study on Service design of high quality development of health care industry in new era -- Evidence from the inner circle of Panzhihua’s “Three Circles”
Abstract
Under the background of the new era of implementing the national strategy of actively coping with the aging population, this
study conducted an in-depth investigation on the development of the health care industry in Panzhihua, discussed the design of the various
dimensions of the health care service quality and its relationship with customer satisfaction, developed the modern health care service
quality measurement scale of Panzhihua, boosting the health care industry to achieve high-quality development.
study conducted an in-depth investigation on the development of the health care industry in Panzhihua, discussed the design of the various
dimensions of the health care service quality and its relationship with customer satisfaction, developed the modern health care service
quality measurement scale of Panzhihua, boosting the health care industry to achieve high-quality development.
Keywords
Panzhihua; health care industry; Modern service; Design research
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PDFReferences
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DOI: http://dx.doi.org/10.18686/modern-management-forum.v7i7.9361
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