Research on the Enhancement Path of Digital Competence for Grassroots Civil Servants

Abstract

Digital competence is a fundamental skill for grassroots civil servants in the era of digital governance. As specific actors at the microlevel, their digital literacy significantly impacts the digital transformation of government. China’s digital government construction has entered a critical period of continuous deepening, making the strengthening of digital competence among grassroots civil servants particularly important and urgent. From the perspective of grassroots civil servants’ digital competence, and based on social cognitive theory, this study integrates their implicit qualities and explicit abilities with environmental, psychological, and behavioral factors into an organic theoretical analysis framework. Consequently, it proposes enhancement paths constructed from three aspects: organizational environment, psychological state, and work behavior.