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The Impact of Improving High-Speed Rail Service Quality Management on the Development of Small and Medium-Sized Enterprises in Sichuan

Xinming Cai

Abstract


Transportation enabled human-to-human trade, which was essential to the development of civilization. Transportation is crucial for specialization, allowing product production and consumption to occur in different locations. High-speed rail (HSR) enables the movement of people between regions, cities, and countries. The rapid development of global high-speed rail passenger technology plays a vital role in the transportation system. Quality improvement of cities with different priorities will bring about different economic development outcomes. The three objectives are to study and analyze the current situation and characteristics of high-speed rail service quality management, to put forward specific improvement countermeasures, and to promote the development of small and medium-sized enterprises in Sichuan by combining the impact of improving the management level of high-speed rail service quality.


Keywords


High-Speed Rail; Service Quality Management; Small and Medium-Sized Enterprises

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References


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DOI: http://dx.doi.org/10.18686/ahe.v6i10.5645

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