The Role of Digital Financial Inclusion under the Impact of COVID-19--the Perspective of Small and Micro Enterprises

Abstract

This paper takes the COVID-19 event as the background and small and micro enterprises as the investigation object to study the dilemma faced by small and micro enterprises. In the specific research process, from the perspective of enterprise performance, this paper takes
the developmental level of digital inclusive finance as the moderating variable for analysing its positive moderating effect on the adverse
impact of COVID-19 on enterprise performance. From the perspective of the government and financial institutions, this paper analyses how
inclusive finance helps small and micro enterprises to overcome difficulties of the epidemic. Finally it analyses the two influence mechanisms
of inclusive finance on small and micro enterprises and further discusses what developing opportunities it brings. Finally, according to the
research conclusions, this paper puts forward some recommendations that the government should also cooperate with financial institutions
so that we can strengthen the progress of inclusive finance. Besides, we ought to help them optimize credit management, improve enterprise
credit repair mechanism and provide differentiated financial services.